Meet Our Team

Meet Our Team

Each of our talented team members is passionate about providing exceptional orthodontic results and extraordinary customer service. We truly value the trust our patients place in us, and we pride ourselves in going the extra mile to exceed your expectations and make you smile.

We look forward to welcoming you to our practice and getting to know you and your family!


Alicia, Front Desk Coordinator


Alicia joined our team in November 2021 with more than eight years of customer service experience and four years of administrative experience. Alicia loves building relationships with our patients to ensure that their questions and concerns are always properly answered and addressed and that the journey to their new smile is as pleasant as possible!

Alicia was raised in Flowery Branch, Georgia, and she currently resides in Athens, Georgia with her two dogs, Molly and Blu, and her kitten, Luna. In her spare time, Alicia enjoys hiking, reading, swimming, spending time with her family, and gardening.


  • Food: Pasta
  • Hobby: Reading
  • Vacation: Destin, FL

E-mail Alicia at


Emily, Patient Relations Coordinator


Emily joined our team in February 2023 with over four years of customer service and two years of administrative experience. Emily enjoys watching our patients transform their smiles and ensuring that their experience with us is top-tier beginning the moment they walk through our doors.

Emily was raised in Athens and now resides in Winder with her husband and their three daughters. She loves going shopping and spending time with her family outdoors.


  • Food: Chinese
  • Hobby: Exercising
  • Vacation: Florida

E-mail Emily at


Kari, Patient Accounts Coordinator


Kari joined our team in June 2023 and brings over 12 years of experience working in the medical field where she has worn many hats - from front office to medical assisting to accounting to coordinating biologics. She especially enjoys getting to work with our patients one-on-one to help them navigate their insurance benefits and help them design a financial plan that fits their needs.

Kari is a graduate of Jefferson High School, and she has been married to her high school sweetheart, Cody, for 12 years. She is a mom to four kids - Brystal, Landyn, Emersyn, and Saydi. Kar lives in Hoschton with her family, her dog Maya, and her cat Tinkerbell.

In her spare time, Kari enjoys cooking and baking, coordinating gatherings, and decorating for events to make them special. She loves going on outings and spending time with her family and creating lasting memories.


  • Food: Mediterranean
  • Hobby: Looking for ways to make people feel loved
  • Vacation: Anywhere with a beach

E-mail Kari at


Katherine, Treatment Coordinator & Office Manager


Katherine joined our team as a Certified Orthodontic Assistant in May 2015 with more than four years of orthodontic experience. She graduated from Lanier Technical College with a degree in General Studies and is a certified Healthcare Specialist. Katherine has always had a passion for making people smile, and her extensive experience in all areas of our practice make her an incredible asset to our team. Her goal for every patient she meets is for them to leave feeling like they gained a new best friend!

Outside of work, Katherine enjoys spending time with her family and crossing new experiences off of her bucket list each year. She lives in Jefferson with her husband Tim and their two daughters.


  • Food: Pizza
  • Hobby: Crafting
  • Vacation: The Bahamas

E-mail Katherine at


Rhonda, 3D Lab Coordinator & Certified Orthodontic Assistant


Rhonda joined our team in March 2012 with 13 years of experience as a Certified Orthodontic Assistant. Rhonda’s combination of orthodontic experience and friendly personality make her a favorite of our patients.

Rhonda has been married to her high school sweetheart for more than 25 years, and they have two wonderful children, Courtney and Daniel. Rhonda loves spending quality time with her three grandchildren. She also likes to craft and shop at flea markets in her spare time. She would love to meet Ellen DeGeneres in person one day!


  • Food: Mexican
  • Hobby: Crafts
  • Vacation: The beach

E-mail Rhonda at


Heather, Clinical Coordinator & Certified Orthodontic Assistant


Heather joined our team as a Certified Orthodontic Assistant in February 2016 with 19 years of orthodontic experience. Heather’s sweet personality and years of experience make her a valuable addition to our team.

She and her husband Matt have a son Caleb, dogs Duke and Jasmine, and a cat Coco. In her time away from the office, Heather enjoys spending time with her family, hiking and photography. 


  • Food: Italian
  • Hobby: Photography and crafts
  • Vacation: The beach

E-mail Heather at


Tristin, Clinical Orthodontic Assistant


As a former patient, Tristin was excited to join our Newell Orthodontics team in March 2022! Shortly after she graduated high school, Tristin started her first job in orthodontics and she brings over five years of orthodontic experience to our team. Tristin strives to build meaningful relationships with our patients to ensure that they feel confident and comfortable each time they step into our office.

Tristin was raised in Jefferson, where she currently resides with her four-year-old son. In her free time, she enjoys spending time outdoors creating memories with her friends and family.


  • Food: Sushi
  • Hobby: Kayaking
  • Vacation: Gatlinburg

E-mail Tristin at


Cassie, Clinical Orthodontic Assistant


Cassie joined our team in June 2023 with over 5 years of orthodontic experience.  She began her career in orthodontics shortly after her high school graduation, and she loves building relationships with our patients.

Cassie was raised in Winder where she currently resides with her husband, Tanner, and son, Jace.  In her free time, Cassie enjoys traveling with her family and creating new memories.


  • Food: Mexican
  • Hobby: Shopping
  • Vacation: Beach

E-mail Cassie at


Erica, Clinical Orthodontic Assistant


Erica joined our team in September 2023 with over 10 years of experience in customer service and 7 years of orthodontic assisting experience. She enjoys working with our patients and loves helping them achieve their best smile!

Erica was raised in Norcross and now resides in Winder with her two sons and their three dogs. In her free time, she enjoys crafting, shopping and being outdoors with her family.


  • Food: Mexican
  • Hobby: Reading
  • Vacation: Beach or Mountains

E-mail Erica at


Katie, Practice Coordinator & Marketing Director


Katie is Dr. Newell’s wife and our Practice Coordinator & Marketing Director. She enjoys getting to know our patients and their families and working with her husband to grow their family business. Katie loves the friendly atmosphere at our office, and you’ll often see her working behind the scenes with her three helpers.

Katie has her Bachelor of Arts in History from the University of Virginia and her Juris Doctor from the University of Georgia School of Law. Prior to starting Newell Orthodontics with her husband, she practiced corporate and business law. She loves to spend time with her family and friends and enjoys playing with her two Labrador retrievers, cheering on her kids in their many activities, reading, volunteering, and traveling.


  • Food: Sushi
  • Hobby: Running
  • Vacation: Petit St. Vincent

E-mail Katie at